SentinelHC
Terms of Service
Last updated: 30 June 2026
These Terms govern your use of the SentinelHC website at sentinelhc.co.za and the free resources on it, including the compliance evaluation, the compliance guides, and our articles. By using this website you agree to these Terms. If you do not agree, please do not use the site.

1. Who we are

This website is operated by SentinelHC (Pty) Ltd, registration number 2026/278247/07, a company registered in the Republic of South Africa that provides compliance documentation and management services to dental practices. You can reach us at info@sentinelhc.co.za.

2. The website and free resources are for information only

The compliance evaluation, guides, and articles on this site are provided for general information to help you understand your compliance position. They do not constitute legal, professional, or medical advice, and using them does not create a professional or advisory relationship between you and SentinelHC. You should not rely on them as a substitute for advice tailored to your specific practice.

3. Our paid services are governed by a separate agreement

SentinelHC's paid compliance services are governed by a separate written Service Agreement that you enter into when you subscribe. These website Terms do not govern those paid services. Where there is any conflict between these Terms and your Service Agreement in relation to the paid services, the Service Agreement applies.

4. The free compliance evaluation

When you complete the evaluation, you provide information about your practice and your contact details so that we can prepare and send you your results. You consent to us using that information to generate and deliver your evaluation report and to follow up with you, in line with our Privacy Policy. Your evaluation result is an indicative guide based on the answers you give, and it is not a formal audit, inspection, or certification.

5. Intellectual property

All content on this website, including the text, graphics, designs, documents, and the SentinelHC name and logo, is owned by SentinelHC or its licensors and is protected by South African and international law. You may view and use the content for your own information. You may not copy, reproduce, republish, distribute, sell, or otherwise commercialise any part of it without our written permission. Any compliance documents delivered to you under a paid Service Agreement are licensed for use within your own practice only, as set out in that agreement.

6. Acceptable use

You agree not to use this website unlawfully, not to submit false or misleading information, not to attempt to gain unauthorised access to any part of it, not to interfere with its operation or security, and not to use automated means to extract data from it.

7. No warranties

This website and its free resources are provided on an "as is" and "as available" basis. We work to keep the information accurate and current, but we do not warrant that it is complete, error free, or up to date at all times, and we do not warrant uninterrupted or secure access. Any compliance outcome depends on your own implementation and your particular circumstances.

8. Limitation of liability

To the maximum extent permitted by law, SentinelHC is not liable for any loss or damage arising from your use of, or reliance on, this website or its free resources, including any regulatory finding, fine, or penalty. Nothing in these Terms limits or excludes any liability that may not lawfully be limited or excluded under the Consumer Protection Act 68 of 2008 or any other applicable law.

9. Privacy and your personal information

Our handling of your personal information is governed by our Privacy Policy and by the Protection of Personal Information Act 4 of 2013 (POPIA). Please read the Privacy Policy to understand what we collect and how we use it. This website also uses cookies and similar technologies, as described in our Privacy Policy.

10. Links to other websites

This site may contain links to third-party websites. We provide these for convenience only and are not responsible for the content, products, or privacy practices of those sites.

11. Changes to these Terms

We may update these Terms from time to time. The version published on this page, with the date shown above, is always the current version. Your continued use of the site after a change means you accept the updated Terms.

12. Governing law

These Terms are governed by the law of the Republic of South Africa, and any dispute relating to them is subject to the jurisdiction of the South African courts.

13. Contact us

If you have any questions about these Terms, please contact us at info@sentinelhc.co.za.

SentinelHC (Pty) Ltd, registration number 2026/278247/07. These Terms are a plain-language website terms of use and do not replace professional legal advice.